About Us
The Bennet Family Melbourne is an online store for women’s fashion and apparel, created for customers across Australia. We choose pieces we would love to wear ourselves: easy everyday basics, dresses, knitwear and outfits for the moments that matter, at fair prices in Australian dollars.
Our Mission
To make it easy for women in Australia to find comfortable, versatile clothing at fair prices, with clear information, honest delivery times and simple returns.
Our Vision
To be a trusted online destination for everyday women’s fashion, where every order arrives as described and every question gets a real answer.
What we care about
- Clear information. Every product page shows the price in AUD, sizing details and what the item is made from.
- Honest shipping times. Orders are processed in 1–3 business days and delivered within 10–14 business days. Shipping is free on all orders.
- Easy returns. If something isn’t right, you have 30 days to return it. See our Return & Refund Policy for details.
- Real support. We reply to every message within 24 hours during our customer service hours.
Who we are
The Bennet Family Melbourne is operated by SIDHUF COMMERCE LLC, a company registered in Wyoming, United States, serving customers across Australia online.
Contact us
SIDHUF COMMERCE LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@thebennetfamily.com
Phone: +1 385 426 8608
Customer service hours: Monday – Friday 9:00 AM – 5:00 PM (AEST), Saturday & Sunday 10:00 AM – 3:00 PM (AEST)